Privacy Policy for Headroom

We are committed to protecting your privacy and ensuring the security of your personal information.

GDPR Compliant Data Encryption Transparent Processing

Last updated: July 8, 2026

Introduction

Welcome to Headroom ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our video captioning service.

By using Headroom, you agree to the collection and use of information in accordance with this policy.

  • Videos are uploaded and processed by AI to generate captions.
  • Data is stored securely on AWS S3 and deleted after processing.
  • Mixpanel analytics is used to improve product performance.
  • Users can request deletion via sarthak@headroomapp.ai.

Information We Collect

Personal Information

  • • Email address (for account creation and communication)
  • • Name (provided during registration)
  • • Payment information (processed securely through third-party providers)

Usage Data

  • • Video files you upload for processing
  • • Generated captions and subtitle files
  • • Usage statistics and analytics
  • • Device information and browser type

How We Use Your Information

Service Provision

  • • Process and analyze your video content
  • • Generate accurate captions and subtitles
  • • Provide personalized style recommendations
  • • Maintain and improve service quality

Communication

  • • Send service updates and notifications
  • • Provide customer support
  • • Share important policy updates
  • • Respond to your inquiries

Data Security

We implement industry-standard security measures to protect your personal information:

Encryption

All data is encrypted in transit and at rest

Access Control

Strict access controls and authentication

Regular Audits

Continuous security monitoring and testing

Compliance

GDPR and industry standards compliance

Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy:

Uploaded videos and filesStored temporarily only for generating captions. Automatically deleted within 90 days.
Generated captionsStored for 30 days, then deleted
Account informationRetained while account is active
Analytics dataAnonymized after 24 months

Third-Party Services

We use trusted third-party services to enhance our platform:

AI Processing

Secure AI services for speech-to-text and natural language processing

Cloud Storage

Encrypted cloud storage for temporary file processing

Analytics

Privacy-focused analytics to improve our service

Your Rights

You have the following rights regarding your personal data:

  • Access: Request a copy of your data
  • Rectification: Correct inaccurate information
  • Erasure: Delete your data ("right to be forgotten")
  • Portability: Receive your data in a structured format
  • Restriction: Limit how we process your data
  • Objection: Object to processing based on legitimate interests
  • Withdraw consent: Revoke previously given consent
  • Complaint: Lodge a complaint with supervisory authorities

Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

Email: sarthak@headroomapp.ai

We aim to respond to all privacy-related inquiries within 48 hours.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.

Questions about your privacy?

We're here to help. Reach out to our privacy team.

Contact Privacy Team